Privacy Policy

Ben Wright Ltd is the parent company for both Ben Wright Clocks and Ben Wright Vintage Watches. We try our best to ensure the user experience is aligned between the two websites.

Ben Wright Ltd respects the privacy of anyone using either one of our websites. Our privacy policy has been constructed in an easy to understand manner as we’re keen to be transparent about how we handle your personal information.

Ben Wright Ltd provides its service to you subject to this privacy policy which is continually reviewed on an annual basis. We also reserve the right to amend it at any time due to a changing online climate.

HOW WE USE INFORMATION COLLECTED

We collect, receive or process your information in multiple ways and each of these are intended to improve your experience. Often, you can choose the type of information you provide, like whether to include a phone number on a contact form, but sometimes certain information is required in order to make the service work. The information that is required is normally critical information that identifies you and your needs, thus allowing us to provide the best possible service.

POINTS OF DATA COLLECTION

We receive and store your information through various online forms, these are interacted with through various points through either website. When you send us your information via these forms, we will only ever use it for the purpose that contact was made. We do not, and will not, use any of your data for any other reason.

SHARING INFORMATION

When you send an item enquiry or complete any other form, we never share your information you’ve provided with anyone else. We take great pride in being the custodians of your personal information so no data is exposed to anywhere outside of the Ben Wright Ltd organisation.

We go as far as not to leave any data unattended anywhere even on company computers. We have invested in secure and protected cloud platforms that help us keep all data safe and secure.

MAILING LIST

The website also includes a 'Join mailing list' option and users who voluntarily add their details to this will receive either weekly, fortnightly, or monthly mailshots and occasional newsletters. Users can unsubscribe at any time via a link in each mailshot or by contacting us at admin@benwrightclocks.co.uk. We will not share our mailing list with any third parties.

GOOGLE ANALYTICS

We use Google Analytics to collect information about how visitors use our website. It provides us with anonymous but useful information, such as the number of visitors to the website, the browsers used, the pages viewed and for what length of time. We make no attempts to use this data in any way to identify specific users or to discover any personally identifiable information.

COOKIES

Cookies are small files that web browsers place on a computer's hard drive. They help us to authenticate users as well as improve the overall experience. Ben Wright Ltd websites stores Google Analytics cookies, which are essential for Google Analytics to work. Data is stored anonymously and includes no sensitive information. For example, we use Google Analytics to view generic data, such as the number of visits to the homepage and how that changes over time. This data poses no risk or threat to the users of the website but it’s very helpful to us. To opt out of being tracked by Google Analytics across all websites visit Google opt out.

SECURITY

We follow industry-standard best practices to protect the information we store, both during its transmission and after it’s been received. For example, we encrypt certain information using secure socket layer technology (SSL) and also work with a team of security specialists, our managed service providers. However, no method of transmission online or electronic storage is 100% secure. So even though we endeavour to do all we can, we can’t guarantee your complete protection.

RETENTION

We will retain your data for as long as we need, in order to provide our core services to you. Should you wish to view, edit or remove your personal information, please simply email us on ben@benwrightvintagewatches.co.uk. Also see our Opt-Out Policy below.

OPT-OUT POLICY

We recognise that everyone likes to have control over their own data and, for that reason, we make it easy for you to view, edit or remove the information we store that relates to you. Please just email our data controller, Philly, at philly@benwrightclocks.co.uk should you wish to either:

  • Obtain a copy of your personal data,
  • Edit your personal data, or
  • Remove all of your personal data (except information we are required to retain, by contacting us).

You can also opt-out from receiving our mailings by clicking unsubscribe in one of the emails you’ve received or emailing us at admin@benwrightclocks.co.uk.

Copyright © 2023 Ben Wright Clocks Ltd

Privacy Policy